Device repairs built for how WA mining teams actually work
Perth CBD drop-off for head office staff. Free mail-in repairs for site staff in Kalgoorlie, Karratha, Port Hedland and Onslow, with 1 to 2 day turnaround. One repair partner for the whole organisation.
Built around FIFO, not against it
Most mining and resources companies split staff between a Perth head office and one or more remote sites. FixPress covers both, so you don't need a different repair plan for corporate and site staff.
Perth head office drop-off
If your staff are based at a Perth office, this works exactly like any FixPress walk-in repair, just faster with a fleet account set up.
- Two Perth CBD locations, Hay St and St Georges Terrace
- Most phone repairs done in 25 to 60 minutes
- Laptop and MacBook repairs in 1 to 2 hours
- Fleet discounts for multiple devices
Mail-in from site
For staff based at Kalgoorlie, Karratha, Port Hedland, Onslow, or any other WA site, devices are shipped to Perth, repaired, and shipped back.
- Tracked courier or Australia Post to and from site
- Same technicians and repair quality as walk-in
- Fleet discounts apply to mail-in batches too
- Free freight to and from site, 1 to 2 day turnaround
Wherever your sites are
Kalgoorlie
Gold mining region, Eastern Goldfields. Mail-in repairs for site and camp staff.
Karratha
Pilbara iron ore and LNG hub. Mail-in repairs for site offices and FIFO staff.
Port Hedland
Major iron ore export port. Mail-in repairs for site and port operations staff.
Onslow
Wheatstone LNG and Onslow Iron region. Mail-in repairs for site staff.
Same repair pricing, wherever the device starts
| Repair | Price | Turnaround |
|---|---|---|
| iPhone screen repair | From $79 | 25 to 60 minutes (Perth drop-off) |
| Samsung screen repair | From $129 | 25 to 60 minutes (Perth drop-off) |
| iPhone / Samsung battery | From $89 | 25 to 60 minutes (Perth drop-off) |
| Laptop screen replacement | From $149 | ~2 hours (Perth drop-off) |
| Laptop battery replacement | From $95 | ~1 hour (Perth drop-off) |
| Data recovery (phones) | $90 to $590 | 3-month warranty included |
| Data recovery (laptops/MacBooks) | $200 to $1,200 | 3-month warranty included |
| Mail-in freight (to and from site) | Free | 1 to 2 days |
Water damage diagnostics are always free, with a strict no data, no cost policy on data recovery. Fleet and multi-device discounts available for both Perth drop-off and mail-in orders.
Common questions from site and HQ teams
Can our Perth head office just drop devices off?
Yes. Both FixPress locations are in the Perth CBD, so staff phones, tablets and laptops can be dropped off the same way any walk-in repair works, with fleet discounts for multiple devices.
How does the mail-in service work for site staff in Kalgoorlie, Karratha, Port Hedland or Onslow?
Devices are shipped to our Perth CBD location using a tracked courier or Australia Post service, repaired by the same technicians who handle walk-in work, then shipped back to site.
How long does a mail-in repair take?
Freight to and from site is free, with a total turnaround of 1 to 2 days including the repair itself.
Do you offer fleet discounts for mining companies sending multiple devices?
Yes, fleet and multi-device discounts apply whether devices come from a Perth office or arrive as a mail-in batch from a regional site.
Perth CBD locations
Hay Street
Shop 7A, 811 Hay St, Perth
Open 9am to 5pm
Phone: 1300 309 318
St Georges Terrace
Shop G7, 160 St Georges Terrace, Perth
Open 9am to 5pm
Phone: 1300 309 318
Send us your question or get a quote
Have a question about mail-in repairs from Kalgoorlie, Karratha, Port Hedland, Onslow or anywhere else in WA? Send it through below and we will get back to you with a quote and repair timeline.
Put a repair partner on file for your team
Whether your staff are in the Perth office or on site in Kalgoorlie, Karratha, Port Hedland or Onslow, get a fleet rate sorted before the next device breaks.
Call 1300 309 318